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Open course list

Following is a list of our open training courses on specialist public relations and communication skills.

Click on any course to find out more.

More resources:

• We also offer customised courses on a wider range of disciplines.
What to expect from Pinnacle training.

Core PR skills

This course teaches the fundamental skills and principles that are critical to delivering results in a PR role, pitched at a suitably high level for people who are already advanced in their careers. It is aimed at people who are too senior for a generic introduction to PR course aimed at junior beginners.


This course is for all people whose job involves organising events with a PR or publicity implications. It is designed to convey the skills, experience, knowledge and tricks of the trade that make the difference between success and failure for PR events. Topics include event management and protocol, developing themes and content, venue sourcing and liaison, supplier negotiation, media events, and on-the-day response. Training consists of incisive briefings from experienced event managers, case studies, role plays and workshops to build practical skills.


Starting out in PR, it is important to understand the full range of tools and tactics available, and the ideas that link them together in strategies that generate results. This course is a thorough grounding the fundamental ideas, tools and tactics of effective PR for all kinds of companies and organisations.


This course gives PR professionals practical skills and fundamental insights into how to work with the media, build trust and relationships, and generate positive media coverage from this key aspect of public relations.


This course teaches communications professionals how to create effective PR strategies with defined and achievable objectives, and translate these strategies into specific and practical PR plans.



Specialised PR skills

Expect a detailed grounding in media and non-media event management techniques from Pinnacle’s seasoned event organisers and managers. Participants receive a thorough training manual to help them run smooth and successful events.

There is still time to book your place on Pinnacle’s Advanced PR Masterclass. This intensive five-day training course, which has been designed exclusively for senior PR and communications professionals, takes a rigorous academic approach to PR combined with practical, hands-on workshops.

The theme of the Masterclass is corporate reputation and every training module throughout the week will be hosted by internationally renowned authors, academics, PR professionals and broadcasters who will examine the importance of reputation from different perspectives.

All delivered from the perspective of international best practice, delegates can expect stimulating briefings, thought-provoking case studies, challenging workshops and intellectual discussions and debate. The course takes place from 20 to 24 July in London and is endorsed by IPRA, the International Public Relations Association.


This course builds the creativity that is essential to results in PR, through a combination of structured idea generation activities and inspirational workshops and activities.


This course teaches communications professionals how to anticipate, plan, train and prepare well in advance of any negative event in order to contain and reverse negative publicity by reacting effectively to a breaking news crisis that threatens their organisation’s reputation.


This course delivers insight into the latest ideas and practices in the fields of social responsibility and sustainability, and in particular the role of good communications, dialogue and cooperation in this important and sensitive field.


This course covers the crucial but often neglected function of evaluating the impact of PR activities in order to measure variables like what coverage was generated, how well messages were received, and which tactics worked. Topics include principles of modern evaluation, techniques and technologies to measure success, building evaluation into strategic PR planning, measuring media and non-media PR, online measurement, and using specialist agencies. Training consists of incisive briefings from experienced PR professionals, case studies, role plays and practical workshops to build practical skills.

This is a comprehensive 5 day course that explores all aspects of event organisation.

Please contact us for further details.

This course is an intensive one-week masterclass on strategic media relations management for PR practitioners. It is designed to cover all areas of media relations for the international PR practitioner. Topics covered include: creating a media relations strategy and programme; planning media relations activities; building excellent relationships with journalists and editors; preparing spokespeople for interviews; and generating creative coverage. Training consists of incisive briefings from veteran media relations experts, practical workshops and role-plays, case studies, and insight from journalists themselves including on a newsroom tour.

An intensive two-week seminar for PR professionals looking to refine, update and expand their skills to include all the latest strategic thinking, along with the tools and tactics required to engage key stakeholder groups including the media. A top-level course delivered by senior trainers based on internationally recognised best practice.


This course comprises the core principles of internal communications theory and the latest best practice in applying internal communications tools. It specifically considers effective internal communications during crises and change management programmes.


This one-day course is designed for PR professionals needing to coordinate communications across a number of countries for an international organisation or an international campaign.


This course encompasses everything that modern PR professionals need to know to operate effectively in the digital age. Topics include understanding the new communications landscape of “Web 2.0”, what opportunities and dangers it brings for PR, understanding all the key new technologies from blogs and RSS to communities and forums; identifying who to monitor; understanding how to engage with bloggers and other social media; online PR resources and campaigns. Training consists of incisive briefings from experienced PR professionals, case studies, role plays and workshops to build practical skills.


This course teaches communications professionals how to plan a PR campaign and create effective PR strategies with defined and achievable objectives, and then how to translate these strategies into specific and practical PR plans.


Understanding of correct protocol and etiquette is as important to modern international business as it is to the world of diplomacy and affairs of state.


This practical course covers the special skills and insights that official spokespeople need to represent their organisation effectively, or refine their spokesperson abilities. Topics include effectively angling a news agenda, responding to enquiries, handling bad news, managing relationships, presentation and speaking skills at media events, facilitating press conferences, and managing a press pack. Training consists of incisive briefings from experienced PR professionals, case studies, role plays and workshops to build practical skills.


Identifying, understanding, listening and talking to all the key stakeholders who influence and affect your organisation is an important step, and an essential precursor to engaging with them.


An intensive one-week seminar designed for PR and communications managers who want to refine, update and expand their skills. This top-level course gives participants global insights, case studies and briefings from experienced trainers and guest speakers.

 



PR agency skills

The Pinnacle Agency Skills Summer School is an intensive five-day boot camp in the core PR agency skills that every PR professional needs to deliver the greatest possible value in an agency role. It draws on the best from Pinnacle's range of specialised agency skills training courses, from pitching and client management skills and creativity to maximising account profitability and managing complex international projects.
This one-day course is designed specifically for those people required to direct and co-ordinate communications across a number of geographies for an international organisation, as part of an ongoing account or a specific international campaign. Topics include differing PR and media landscapes around the world, applying and adapting strategies and tactics across borders, coordinating multiple actors, international stakeholder mapping, localisation, monitoring, control, budgeting and evaluation. Training consists of incisive briefings by experienced international PR directors, practical workshops, case studies and structured discussions.

PR writing skills

This practical course is designed to get you writing powerful press releases quickly and instinctively.


Writing for public speaking is in some ways highly specialised: crafting natural spoken language for another person’s individual style. It also shares many aspects of general PR writing: engaging attention and conveying messages convincingly. This course draws together all these strands in.


This results-oriented writing course is tailored to the specific needs of PR professionals and our specialist forms of writing, from press releases and case studies to opinion editorials and by-line features.


People consume information differently online: readers’ attention span, scanning habits and navigation behaviour all confound the assumptions of writers who are used to traditional documents and paper. This course explains and then implements in practice the ideas and skills required to translate good writing into effective writing for the Web.



Public affairs

This high-level advanced seminar is designed specifically for senior practitioners who already understand or are engaged in public affairs, and want to take their expertise to the next level. It focuses on exchange of best practice from around the world with an emphasis on case learning and discussion.
This course covers the essentials of exerting direct influence on decision-makers to shape the policy environment. Topics include creating a successful PA strategy; PA tools and tactics; campaigning and coalition building; which decision makers and influencers to target, and how and when to reach them. Training consists of incisive briefings from experienced PR professionals, case studies, role plays and hands-on workshops to build practical skills.

Personal communication skills

This course lays out the core principles to build presentation skills appropriate to each person and the wide variety of situations in which we need to perform. It draws on perspectives from psychology, linguistics, sociology, and hard practical experience to help you create simple, clear and compelling presentations and deliver them effectively. Expect an active and confidence-building day of coaching and fun workshops with an inspiring presentation coach.