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• Terms and conditions

  1. GENERAL

  1.1 These terms and conditions (T&Cs) together with the Training Services (together “the Agreement”) form the entire agreement between Pinnacle and the Client and shall not be removed or varied in any way except as agreed in writing and signed on behalf of Pinnacle.

  1.2 By booking Training Services online, the Client accepts and acknowledges [...]

• Custom courses

  We build customised training courses on all kinds of communications topics. Following are examples of customised courses developed for clients in the past. If you have an idea for a customised course that would benefit your organisation, contact us today to discuss how we can help.
  Specialised PR skills
  Board-level communications
  The communications function should be represented at [...]

• Strategic PR Programme

  [ February 19, 2012 9:00 am to February 23, 2012 5:00 pm. April 22, 2012 9:00 am to April 26, 2012 5:00 pm. July 1, 2012 9:00 am to July 5, 2012 5:00 pm. September 23, 2012 9:00 am to September 27, 2012 5:00 pm. December 16, 2012 9:00 am to December 20, 2012 5:00 pm. ]
  A five-day cross-competency programme for senior PR professionals
  A five-day advanced Multi-Skill Programme covering PR strategy and management, media engagement, crisis and internal comms
  This one-week master-class is designed for small groups of director-level PR professionals to develop leadership and share experience about the latest state of the art in international communications. Top-level guest speakers lead discussion [...]

• Online Communication Seminar

  Intensive preparation and response simulation
  A five-day advanced master-class covering PR crisis strategy and response both online and in the media
  This five-day seminar covers all aspects of crisis communication to effectively defend reputation. You will learn to create systems enabling immediate crisis communication, and to direct practical media and online engagement. Training includes videotaped interview coaching [...]

• Creating a Lobbying and Public Affairs Strategy

  [ June 3, 2012; 9:00 am to 5:00 pm. November 4, 2012; 9:00 am to 5:00 pm. ]
  An induction to lobbying, advocacy and political influence
  A one-day intermediate-level induction to the world of policy and legislative influence for PR professionals
  This course inducts PR and communication professionals into the world of lobbying and public affairs. You will learn to map the political and power structures that shape your regulatory world, and how to influence [...]

• Financial Communications and Investor Relations

  Practical and strategic engagement with financial stakeholders
  A one-day intermediate course on managing news, stakeholders and reputation in the financial realm
  This course covers the strategic management of information flows between a company and its stakeholders, investors and markets. You will learn to promote and enhance financial reputation when reporting financial news, working with analysts, handling business [...]

• Advanced Communication Strategy

  [ February 19, 2012; 9:00 am to 5:00 pm. April 22, 2012; 9:00 am to 5:00 pm. July 1, 2012; 9:00 am to 5:00 pm. September 23, 2012; 9:00 am to 5:00 pm. December 16, 2012; 9:00 am to 5:00 pm. ]
  Sophisticated strategy tools and concepts for board-level communications
  A one-day advanced course covering complex and sophisticated PR strategy issues
  This course covers strategy at manager and director level, including creating and deploying sophisticated strategies for complex situations, large organisations, multiple countries and brands. You will learn to apply research to evidence-based strategies, and to justify your recommendations [...]