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Endorsement and accreditation

 

UK government registered

Pinnacle is on the Department for Innovation, Universities and Skills (DIUS) Register of Education and Training Providers.
www.dfes.gov.uk/providersregister

BACBAC accredited

Pinnacle is fully accredited as a training college by the British Accreditation Council, a globally recognised quality assurance scheme for independent further and higher education.

www.the-bac.org

Excellent independent inspection report

BAC inspectors conducted an in-depth assessment of our training operation in September 2008 and delivered a highly positive report, which we are proud to publish in its entirity. To download the full report as a pdf, click here.

Following are highlights:

Following are some highlights of the report:

"In a very good location ... in a modern and well-maintained building."
"Offices were spacious, light and well-presented .. and gave the impression of a well-run organisation."
"The training facilities are in three rooms and these are appropriate, well laid-out and equipped."
"The owners are very active in the running of the company and it is evident that their expertise, knowledge of the market, and networking skills are major assets to Pinnacle."
"[Senior managers have] good qualifications and experience, and work well as a team. Senior managers are closely involved in the core business of the firm, the design and delivery of bespoke PR training packages."
"[Experience of trainers is] highly appropriate, most bringing valuable experience in the fields of communications and public relations."
"A hands-on approach from senior management and general staff expertise and enthusiasm has meant that management is good."
"There were a large number of feedback forms and assessments available from past clients and these showed a high level of client satisfaction."
"Courses were fit-for-purpose for the public relations industry. Courses seemed very professional and had high profile external input from guests."
"There is an excellent Trainers Manual and also a Staff Manual detailing the Pinnacle approach to training and quality assurance. In the view of the inspectors, some of the material contained in these manuals was of the highest standard."
"Quality is taken very seriously by the management."
"Courses are carefully planned and material developed, often in consultation with clients. Course planning documents were scrutinised and these were of high quality. Senior managers are closely involved in design of material."
"Learning outcomes are tightly defined with the corporate clients."
"Weaknesses: None."

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